Frequently Asked Questions
For general questions about the The Daytona Chamber Drug
Card please call (386)
255-0981. For specific questions relating to individual
insurance plans, call the United Networks of America
customer service hotline number at (800) 726-4232. The
program is made possible through a partnership with United
Networks of America.
Q. How do I use this card?
A. Take
the card to the pharmacy with your prescription to be filled
and when processed with your prescription, you will receive
discounts on your prescriptions up to 50% on brand name
drugs and up to 75% on generic drugs. Average discounts will
average 30%.
Q. Will the free drug card help with my co-payments?
A. No,
this card can only be used alone, not in conjunction with
any other plan. However, it can be used if you plan does not
cover the prescription you require.
Q. Can I use this card in conjunction with my
insurance?
A. Yes
and no. This card will not lower your insurance co-pay;
however it can be used to cover non-formulary medications
(medications not covered by your health plan).
Q. I have a Medicare Part D plan, how can this help?
A. The
card can also be used as a Medicare Part D supplement by
providing discounts on non-covered drugs.
Q. I need to find out if my medication is one of the
drugs that you cover.
A. Almost
all medications are covered through this program. Please
refer to the Web site for specific medication and pharmacy
location questions or call 1-877-321-6755.
Q. How can I find out how much of a discount I will
receive on my medication?
A. By
clicking on medication pricing on the Web site or call
1-877-321-6755.
Q. Are the prices on your Web site before or after
the discount?
A. This
is the price that you will pay after the discount.
Q. Your Web site says I should have paid $7.00 and
the pharmacy told me my prescription is $170.00. Why?
A. Please
check the quantity that you entered when pricing your
medication. You must enter the number of pills in the
prescription to receive the correct pricing. If this does
not fix the price difference, please have the pharmacy
contact 1-877-321-6755.
Q. What pharmacy accepts this card?
A. Most
major chains accept the card. Please refer to the Web site,
to check participating pharmacies or call 1-877-321-6755.
Q. My pharmacy told me that I need to call and
activate this card.
A. These
cards are pre-activated and ready to use immediately. If the
pharmacy has trouble with the card, please have them call
1-877-321-6755 and they can help.
Q. I tried to use my card at Costco, and they told
me that the Group number is not good.
A. Have
the pharmacy call 1-877-321-6755 while you are there, and
they can help them process your card.
Q. My pharmacy is listed on your Web site, but when
I took the card there, they said they have never heard of
this card.
A. If
no one has previously presented the card at your pharmacy,
they may not be familiar with it. They just need to enter
the information into their system from your card and it will
trigger the discounts.
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